Terms and Conditions

Last Updated: 04-03-2025

Welcome to Shrishti Jewellers! These Terms and Conditions govern your use of our website, shrishtijewellers.com, and the purchase of products from our platform. By accessing or using our website, you agree to abide by these terms. Please read them carefully before proceeding

1. General Information

Shrishti Jewellers is an eCommerce platform that sells gold, silver, and artificial jewelry. Our registered address is: Phase 2, Plot No. 1/49, Sukh Sagar, Near Nizamuddin, Bhopal, Madhya Pradesh 462022 Email: info@shrishtijewellers.com
Contact: +91-9827438526

2. Eligibility to Use

By using our website, you confirm that you are at least 18 years old or have the consent of a parent/guardian. We reserve the right to deny service to any user who violates our terms.

3. Product Information & Pricing

• We strive to provide accurate product descriptions and pricing. However, errors may occur, and we reserve the right to correct them without prior notice.
• Prices may change without notice due to market fluctuations.
• All gold and silver items are sold per the prevailing market rates, and weight variations may occur.

4. Order Process & Payment

• Orders are confirmed only after successful payment.
• We accept online payments through credit/debit cards, net banking, UPI, and other available payment gateways.
• Shrishti Jewellers is not responsible for payment failures caused by third-party service providers.

5. Shipping & Delivery

• We offer delivery across India. Shipping charges and estimated delivery times will be displayed at checkout.
• Delays caused by logistics partners or unforeseen circumstances are not our responsibility.
• Customers are responsible for providing accurate shipping details. Incorrect details may result in delays or non-delivery.

6. Return & Exchange Policy

• Returns or exchanges are accepted only in case of a defective or incorrect product, subject to verification.
• Customers must raise a return request within 48 hours of receiving the order.
• Refunds (if applicable) will be processed within 7-10 business days.

7. Jewelry Authenticity & Certification

• Our gold and silver jewelry come with proper hallmark certification.
• Artificial jewelry is crafted with premium-quality materials, but we do not guarantee longevity.

8. Liability & Disclaimers

• Shrishti Jewellers is not responsible for any loss, theft, or damage occurring after delivery.
• We do not guarantee that our website will be error-free or uninterrupted at all times.

9. Intellectual Property

All content on this website, including images, logos, and product descriptions, is the intellectual property of Shrishti Jewellers and may not be used without permission.

10. Governing Law & Disputes

These terms are governed by the laws of India. Any disputes arising shall be subject to the jurisdiction of courts in Bhopal.

11. Modifications to Terms

Shrishti Jewellers reserves the right to modify these Terms and Conditions at any time. Updates will be posted on this page, and continued use of the website implies acceptance of the revised terms.

For any questions, please contact us at info@shrishtijewellers.com or +91-9827438526.

Thank you for shopping with Shrishti Jewellers!